We want you to become a satisfied customer of the Heritage Agency. To earn your loyalty, we must clearly meet your expectations of a superior agency.

Our automation systems will provide prompt and accurate service to your requests, and our people will provide understandable answers to your questions.

We promise friendly and helpful communications.

We provide complete "how to" instructions for day to day activities including making policy changes, reporting claims, requesting certificates, and understanding premium payment options.

We will make it easy to do business with Heritage.

Because serious claims do not always occur during business hours, we have a twenty-four hour emergency answering service available. Simply dial our normal phone number and the operator will direct your emergency call to Heritage Agency personnel.

We want the opportunity to earn your confidence. We know you will be pleased with the competent and efficient service we will deliver.